Hampton Court Palace Ice Rink

We fully manage the delivery of the iconic open-air Hampton Court Palace Ice Rink live attraction.

We are proud to be in our fifth year of successful delivery of the rink and temporary structures which house skate exchange and a large cafe/bar. We also manage the operational running of the event including staffing, ticketing, and marketing.

The iconic ice rink event attracts over 85,000 skaters. A key feature of the event is the location of the ice rink in the grounds of the stunning Hampton Court Palace, on the River Thames.

 This year was exceptionally challenging given the Covid-19 impact.  The Covid-secure rink opened and every challenge presented was overcome to deliver a safe event up until the lockdown was enforced.

Our professional and customer-centric approach ensured that many thousands of skaters were able to enjoy a safe and memorable experience despite the pandemic.

What we delivered

  • Ice rink
  • Ice viewing deck
  • Zamboni tent
  • Skate exchange with peaked roofs and terrace
  • Tech zone hoarding
  • Box office
  • Hot food, cakes and fully licensed bar
  • Skate Aid & Zamboni supply
  • Full marketing & PR support
    • Advertising
    • Online/web
    • Customer insight
  • Ticketing support
  • Full operational and technical ice support

“This is the fourth season that Arena has supplied the ice rink attraction at the historic Hampton Court Palace, and our most challenging yet, given the challenges that the Global pandemic presented.

The team worked tirelessly to navigate the constantly changing landscape and ultimately delivered a remarkable and memorable, Covid-secure attraction. Our client relationships have been truly strengthened following the collaboration to deliver a customer experience that was safe and as magical and festive as ever despite the pandemic.”

Rob Derry Managing Director, Arena Events Group

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