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We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Limitations and exclusions of liability
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Law and jurisdiction
Student BOGOF Offer – The North Pole, Liverpool Christmas Ice Festival and Skate Manchester
To redeem your Buy One Get One Free offer you must show a valid student ID (Inclusive of UNIDAYS, NUS or Institute photo ID) to the box office staff between 16th November – 5th December.
Only one free skating ticket is redeemable per photo ID. Sessions are on a first come first served basis and cannot be pre-booked in advance.
Student BOGOF Offer – Hampton Court Palace Ice Rink and Tower of London Ice Rink
To redeem your Buy One Get One Free Offer you must show a valid student ID (Inclusive of UNIDAYS, NUS or Institute photo ID) to the box office staff between the 22nd November 2019 – 5th December 2019.
This offer is only redeemable during weekdays Monday – Friday and is not valid on weekends. Only one free skating ticket is redeemable per photo ID. Sessions are on a first come first served basis and cannot be pre-booked in advance.
Schools & Community Groups Offer
To qualify for the 20% off Schools & Community groups offer, a minimum of 20 skaters must be booked to skate between the 5th December 2019 – 13th December 2019, weekdays only, before 4pm. Accompanying adults are free on a ratio 1 to 8.
General Election £5 Skating offer
To qualify for the £5 skating session, you must book to skate at the qualifying branch on Thursday 12th December 2019 between the first session at 10am and 4pm. This offer is only valid on Children’s (between the ages 3-16) skating tickets quoting the offer code ‘ELECT12’ online or at the box office. The box office reserve the right to refuse entry to anyone deemed to be outside the age bracket of 3 and 16 years of age.
Arena Ice Skating Gift Vouchers
1. Gift Vouchers are valid for this year’s Ice skating sessions. The rinks’ last day of skating is 5th January 2020. Vouchers must be redeemed and used by this date.
2. Vouchers may be used ONLINE only at any of our Arena rinks:–
Hampton Court Palace www.hamptoncourtpalaceicerink.co.uk
Tower of London www.toweroflondonicerink.co.uk
Cambridge, Parker’s Piece www.thenorthpolecambridge.co.uk
Manchester, Cathedral Square www.skatemanchester.com
Liverpool, Pier Head www.icefesticalliverpool.co.uk
3. Unused Gift vouchers cannot be refunded under any circumstance – either in part or in full.
4. Gift vouchers expiration date is 5th January 2020 and they cannot be used after that date.
5. Vouchers cannot be refunded or exchanged for cash or other denominated vouchers.
6. Vouchers are set to a specific amount and no change will be given for any unused portions.
7. Vouchers cannot be sold to any third parties without our consent. If we do give our consent then such consent may be subject to any conditions which we impose. In any event you may not sell the Vouchers through the internet without our express written consent, which you must obtain before making any such sale. We reserve the right at all times to refuse to permit any sale of Vouchers by you to a third party.
The full name of our company is Arena Group. We are registered in England and Wales. Our registered address is: 4 Deer Park Road, South Wimbledon, London, SW19 3GY. You can contact us at e-mail to firstname.lastname@example.org